Booking Procedure & Cancellation Policies

AVAILABILITY
All Bank Holidays are a minimum 3-night stay. We have a minimum 2-night stay from 01 June through to 30 September and weekends all year round

BOOKING PROCEDURE
All bookings require a non-refundable deposit equivalent to the first night of each stay, per room, payable by credit/debit. In the case of one night stays the full amount of booking will be taken.

PAYMENT
We can take payment prior to departure using the card details supplied and have your receipt ready in an envelope for you. Alternatively, you can use the card machine which will be sanitised before and after use. We accept most major debit/credit cards (except American Express) and cash in settlement of your final bill.

CANCELLATION POLICY
If cancelled up to 7 days before date of arrival, 100% of the first night will be charged i.e. deposit lost. If cancelled later or in case of no-show, the total price of the reservation will be charged. However, if for any Covid-19 related reasons only your booking is cancelled we will either re-arrange for a later date or refund.

INSURANCE
May we remind you that a booking constitutes a contract and you may wish to arrange Holiday Insurance to cover you for cancellation due to unforeseen circumstances.

CHECK-IN is between 2:00pm & 8:00pm on the day of arrival. Early check-in may be arranged with advance notice, please call to arrange. PLEASE ENSURE YOU CONTACT US PRIOR TO ARRIVAL TO ARRANGE A CONVENIENT CHECK-IN TIME (Julie 07979 598908).
CHECK-OUT is 10.30am on the morning of departure.

NO SMOKING POLICY
We adopt a no smoking policy throughout the guest house, should you choose to ignore this important health & safety policy, you will be asked to leave and a further night’s accommodation will be charged to your credit/debit card for cleaning costs. This includes vaping.

BREAKAGES
Any breakages or damage to the room/guest house will be charged to your credit/debit card.

ALLERGIES
It is important that you let us know if you or any of your party have any food allergies we should know about as soon as possible, prior to your arrival.

PARKING
Please note we do not have private parking. Just pull up outside on the single yellow line and we will help you find free street parking nearby.